This website www.onsenmoncham.com is made available to you by Onsen At Moncham Company Limited, No. 293 Moo 2, Tambon Pongyaeng, Amphur Mae Rim, Chiang Mai Province 50180 referred to as “we” or “us”. We are aware of the importance of your privacy rights when we use your personal data for our business operation and provide services to you. Therefore, we strictly protect your personal data in accordance with the Personal Data Protection Act, B.E. 2562 (2019).
We, as the protector of your personal data, are obliged to strictly comply with the law to inform you of our privacy policy for data subject which describes the collection, usage, or disclosure of your personal data, as well as your rights as the data subject data subject. We hereby confirm that we have strictly complied with the law in order to protect your personal data.
Personal data can be divided into two categories namely
Personal data (general) means any information relating to a person, which enables the identification of such person, whether directly or indirectly, such as name, surname, address, email address, ID card number.
Sensitive Personal Data means personal data that requires special protection and particular care when collecting, using or disclosing this type of personal data such as personal data on race, ethnicity, political opinion, cult, religion or philosophy, sexual behavior, criminal record, health information, disability, trade union information, genetic data and biological data.
We collect your information when:
We will keep your personal data to the extent necessary for your service provisions, to answer your inquiries and to conduct business operation in accordance with your expectation that we will use your personal data only for the aforementioned purposes.
We may collect, use, or disclose different types of your personal data which can be classified into the following categories:
| Contact Data | include data such as name-surname, address, e-mail, phone number, products/services of your interest, your budget, reasons for purchasing products/services. |
|---|---|
| Technical Data | include data such as IP address of computer, browser type, time zone setting, location, operating system, platform and technology of the device used to access the website. |
| Usage Data | include data such as webpages that you accessed before entering the platform, webpage that you visited, amount of time spent by you on a webpage, products or information that customers search for on the platform, time and date of visiting the website, website viewing information. |
| Communication Data | include data such as e-mails, chat history and communication data. |
| Contract – Related Data | include data such as identification number, address, credit card number, date of birth, gender. |
We use your personal data within the scope of data protection laws and collect only the data required for the same. We will only collect data related to service provision between you and us which are required:
We have summarized our utilization of your personal data for service provision and explained lawful basis of personal data processing which we adopted for each activity in the table below.
| Objectives | Type of Data | Lawful Basis of Personal Data Processing |
|---|---|---|
| 1) Service provision including to provide information about projects of your interests. | – Contact data – Communication data | 1) For performance of service contracts 2) For our legitimate interest in providing information about the products/services of your interests. |
| 2) Customer relations management by organizing various promotional activities. | – Contact data – Communication data | 1) For performance of contracts 2) For our legitimate interest in recommending products/services that meet your needs, collect data and study customers’ service usage patterns in order to develop our services |
| 3) To manage our website, improve our service and solve technical problems incurred during website usage. | – Contact data – Technical data | For our legitimate interest in using your website usage data and statistics to plan our business and improve our services in order to serve our customers more efficiently. |
| 4) To analyze information for website development and improve customer experiences when using our services. | – Technical data – Usage data | For our legitimate interest in defining targeted customers, nature of customers’ usage and improvement of website to meet customers’ usage requirements. |
| 5) To enter into product/service sale and purchase contract | – Contact data – Contract – related data | For performance of contracts |
| 6) To conduct direct marketing and offer products/services that may be of your interests (subject only to your consent). | – Contact data | We will obtain your prior express consent before using your personal data for direct marketing in order to offer products/services that may be of your interests. |
We may use more than one legitimate personal data processing base for processing your personal data depending on purposes of each of our activities which utilize your personal data.
We will retain your personal data in our data system under standardized security for usage of our data system and your personal data with the following measures.
Retention Period of Personal Data
As data subject, you are entitled to the following rights to the extent permitted by law:
You can contact Data Protection Officer (DPO) / the Company’s officer to submit a request for exercise of the abovementioned rights.
We may conduct marketing activities and sale promotions or arrange third parties under our requirements or instructions to do the same in the following cases
Cookies are text files in your computer that are used to store log information regarding your internet usage or your browsing behavior.
We use cookies to store information about your visit to our website to help us provide better, faster and safer service while maintaining your privacy when you use our services via our website. We use cookies in the following cases:
This privacy policy applies solely to our service and usage of our website. If you have clicked on a link to other website (even via channels on our website), you must study and comply with the privacy policy displayed on such other website in addition to ours.
We will regularly review the effectiveness of this privacy policy. However, if there is any change in the privacy policy, we will post or publish such change to the policy on our website or other platforms.
Details of Data Controller
If you wish to contact us to exercise your rights as data subject or send us any inquiries and (additional) complaints, you can contact us via the following channel.
Onsen At Moncham Company Limited
Contact address: No. 293 Moo 2, Tambon Pongyaeng, Amphur Mae Rim, Chiang Mai Province 50180
Contact channels: Tel +66 (0) 53 111 606, E-mail: [email protected]
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